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Field Service Lightning

>>Create and manage work orders for field service operations and instantly view Knowledge articles and track SLA compliance with Milestones.

>>Instantly book truth-based service appointments from the Service Console or a Customer Community.

>>With Einstein Vision, mobile employees can use image recognition to immediately identify assets and parts in images.

>>The Salesforce Field Service mobile app* brings the full power of on-site job management to your mobile workforce.

>>Use Field Service Analytics to give your managers and dispatchers easy, real-time visibility into operational performance and KPIs.